One year ago today, a shooter fired off dozens of rounds at a congressional baseball team practice in Alexandria, Virginia. The images from that day are still haunting here in Washington and across the country. Thankfully, no lives were lost on the field that day. That’s thanks to quick action by a number of heroes — from members of Congress and their staff to bystanders on the scene to first responders who arrived within minutes.
However, it’s also important to recognize the stars from that day who do not always get the glory they deserve — the 911 operators who organized the extraordinary emergency response.